| Facilities | |
| General | Elevator, Family Rooms, Heating, Luggage Storage, Non-Smoking Rooms, Parking, Pets Allowed, Restaurant, Safety Deposit Box. |
| Services | Currency Exchange, Dry Cleaning, Fax/Photocopying, Free Wi-Fi Internet Access Included, Internet Services, Ironing Service, Laundry, Shoe Shine, Wi-Fi/Wireless LAN. |
| Hotel information |
| Check in after 22.00 hours is in Hotel Balance, opposite of this hotel A night receptionist will be available in Hotel Balance Doctor on call Ice machines |
| Food & beverage |
| The hotel's cozy restaurant is open on the following times: Tuesday to Friday 07:00-19:00 Saturday 07:00-17:00 Sunday and Monday 07:00-11:00 |
| Area information |
| The Hotel is situated in the heart of Lucerne, at a charming location on the historical Weinmarkt square right in the midst of the shopping and pedestrian areas. |
| Travel information |
| By Car (from Zurich): - Take the motorway for Lucerne and follow the green signs for the city. - Pass through the towns of Adliswil, Langnau and Sihlbrugg and keep going following directions for Lucerne. - Take the exit marked Luzern Zentrum and go into the right hand lane after exiting the tunnel. - Turn right (sign says Gütsch) and stay in the right lane. - At the traffic lights turn right and drive across the bridge marked Geissmattbrücke. - Just after the bridge turn right and drive through a small tower which is built across the road (St. Karlistrasse). - Drive along the river until the wooden bridge (left curve in the road, wooden bridge on the right). - At the wooden bridge turn right (look for brown hotel signs) and you will come to a square with many parked cars (Mühlenplatz). Drive across the square. - Ignore the no entry signs (you are allowed to drive in as hotel guests) and turn right immediately after the square. - Take the second road on the left and then onto the Weinmarkt. The Best Western Hotel Krone is right next to the fountain. |
| Important information |
| The hotel does not have specially equipped rooms for disabled people. |
| Cancellation Policy |
| Cancellation Policy: If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. Children and Extra Bed Policy: All children are welcome. All children under 2 years are charged CHF 20 per night per person for cots. There is no capacity for extra beds in the room. Maximum capacity of babycots in a room is 1. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 3.6 % VAT is included. Service charge is not applicable. CHF 2.95 city/tourist tax per person per night is not included. Internet: Wi-fi is available in the entire hotel and is free of charge. Meal Plan: Buffet breakfast is included in the room rate. Parking: Private parking is possible on site and costs CHF 27 per day. Pets: Pets are allowed. Charges may be applicable. The hotel reserves the right to pre-authorise credit cards prior to arrival. |









